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Privacy & Security

Control your data and security

What's Protected

AES-256-GCM encryption

Journal entries & titles
Araba conversations
Mood notes
Mood levels & categories(Used for your charts)
Not encrypted
Community posts(Shared with community)
Not encrypted

Honest disclosure: Snuggli uses server-assisted encryption — not zero-knowledge. Your keys are derived server-side and delivered to your device. We cannot read your private data without your session, but we are not technically unable to. We are transparent about this. Privacy Policy

Personalization

Control what data Snuggli uses to personalise your experience

AI-powered personalization

Snuggli learns from your activity to surface more relevant content.

Mood-based recommendations

Your check-in mood influences what content is suggested.

Personalised community feed

Posts from communities you engage with appear higher in your feed.

Cultural guidance in Araba

Araba may use culturally relevant proverbs, language, and context.

Topics to avoid

Snuggli will not recommend content about these topics.

No topics avoided

Privacy & Data

Control your data and privacy settings

Data Collection

Mood Tracking Data

Store and analyze your daily mood check-ins to provide personalized insights.

Journal Entries

Securely store your private journal entries for reflection and tracking.

Araba Conversations

Save your chats with Araba to provide personalized support over time.

Usage Analytics

Help us improve Snuggli by sharing anonymized usage patterns.

AI Personalization

Allow Araba to use your history to provide more relevant responses.

Crisis Support

Allow Snuggli to flag and escalate crisis situations to ensure your safety.

Required for your safety

Your Data Rights

Export Your Data

Download a copy of all your Snuggli data

Delete Account

⚠️ This action is permanent and cannot be undone

Deleting your account will permanently remove all your data including moods, journal entries, Araba conversations, goals, and community posts. You will not be able to recover this information.

Data Retention Policy

We automatically delete mood logs and journal entries older than 2 years, and security logs older than 1 year (except critical events). You can delete your data anytime from Settings.

How We Protect Your Data

Encrypted Storage

All data encrypted at rest with AES-256

Secure Transit

TLS encryption for all data transfers

Private by Default

Your data is never shared without consent

Audit Logs

All data access is logged and monitored

Enable Safety Mode in Notification Preferences to add safety contacts

SMS & Phone Verification

Get gentle check-ins from Araba via SMS

This helps us reach you when you're not in the app, with supportive messages and reminders.

We'll send wellness check-ins, gentle reminders, and support messages

Max 1 SMS per day • You control frequency in settings

Reply STOP anytime to unsubscribe

Active Sessions

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Blocked users

People you block won't appear in your feed, comments, or messages. They aren't told they've been blocked.

You haven't blocked anyone.

You can block a user from any post in the community.

Your encryption key exists only in memory during your session and is cleared on logout. We will never voluntarily access your private data. Security details · Privacy Policy